At Parallel, all sales are final.
- We do not offer refunds or exchanges.
- You can only check your order while the courier is at your doorstep.
- Once the courier leaves, the order is considered accepted.
Please review your items carefully upon delivery. To choose the right size before ordering, check the size chart on each product page. If you have any questions about your order, reach out to us on Instagram @parallelthebrand or email parallelthebrand.eg@gmail.com before completing your purchase.